Disconnected by Design // Overcharged by Default
Rogers is the only network that can single-handedly take down the entire country's economy, banking systems, and emergency services while still sending you a bill for the full month. We call it "Total Connectivity"—mostly because when it fails, you are totally disconnected from reality. Whether it's the "Inter-Gateway Protocol" excuse or just general incompetence, Rogers ensures your digital life is always one update away from a 12-hour forced digital detox.
I asked Rogers to port my number to another carrier. They ported my neighbour's number by accident and refused to fix it for two weeks.— Number Portability Hostage
My 'Ignite WiFi Hub' requires a $5 monthly fee for features I thought were included. Everything is a subscription now.— Feature Ransom
The Ignite TV guide loads 3 seconds behind what's on screen. I've missed more channels by the time the guide catches up.— Channel Surfer Casualty
I had fibre to my node in 2015. The 'Ignite Gigabit Fibre' they're selling now is the same node with a new router and a 40% price increase.— Infrastructure Archaeologist
I've been waiting 3 months for a technician. The system says 'appointment pending.' The system has been wrong for 3 months.— Pending Since Spring
Rogers sent me a 'loyalty reward' of 500 Rogers Points. They expired before I could redeem them for the $4.75 they were worth.— Points Expiry Grief
The 'Ignite Internet 500u' has '500' in the name. At peak hours I measure 38Mbps. The 'u' is a unit of disappointment.— Unit Analysis
Rogers bundled cable TV with my internet without asking. I found out when I tried to cancel and they told me I'd lose my 'TV discount.'— Bundle Trap Escapee
Rogers' "Roam Like Home" is a masterclass in creative accounting. Why pay local prices when you can pay $15 a day for the privilege of using the data you already pay for? It's the ultimate travel companion: expensive, unnecessary, and guaranteed to leave you with a headache when you return to Canadian soil.